Tag: warranty

Product Warranties – Stick to Your Guns

Whenever we spend our hard-earned money on products such as electronics we do so with the usual expectation that those products will work for a long time to come. You may formulate that expectation based upon the brand, its reputation, the cost or other attributes of the product. In December 2013, I bought myself a …

Continue reading

Incoming Gadget – Logitech G930 Wireless Gaming Headset

My broken Logitech UE9000 headphones :(

Just a quick update. Given that my Logitech UE9000 wireless headphones broke at the end of June 2014 I’ve had to use other headphones until I sorted out my warranty claim. I’ll cover that in more detail soon but it took me four weeks to convince Logitech USA to replace the headphones as I purchased …

Continue reading

Check Warranty Availability on Overseas Purchases

Depending upon the sort of things you may buy it can seem that in Australian that we are slugged with higher prices over and beyond what we’d consider reasonable. Particularly in the case of downloadable software and content where the same product can but multiple times the cost found in the USA or UK it …

Continue reading

Call Me – Save Yourself a Call to Amazon

A couple of days ago I found that my replacement Kindle DX which I had in my possession for just two weeks succumbed to the screen failure issue that the original Kindle DX suffered. Needless to say I was a bit annoyed by this turn of events as I had not even had the chance to start …

Continue reading

Boydo’s Kindle DX Goes to Heaven

Well, just a few days out of warranty my Kindle DX went to heaven after suffering a fatal screen failure. Unfortunately, I was unable to get a free replacement unit (which is fair enough given that I am outside the warranty period) but my wife was able to get her Kindle replaced a few days …

Continue reading

Amazon Saves Heartache Over a Broken Kindle

A few nights ago my wife turned on her Kindle only to find that the top half of the screen would remain stuck on what had been on the screensaver while the lower half would refresh (apart from some minor glitches). We both didn’t have a good feeling about it and numerous attempts to switch …

Continue reading

The Rise and Fall and Rise and Fall of Hard Drive Warranties

This news may take a little while to trickle through to regular consumers but I wanted to draw attention to the fact that Western Digital and Seagate are going to alter the warranties offered with their hard drive around the end of this year. In short, Seagate will be slashing the five years warranty down …

Continue reading

Don’t Be A Scrooge With Extended Warranties

Even when it isn’t Christmas, shoppers are always on the lookout for a bargain which usually comes in the form of sales be it for the purposes of  stocktaking, liquidation or closing down (rug industry anyone?) amongst others. You might also get special deals with store cards such as interest free arrangements (like David Jones) …

Continue reading

Common Treatments for Lack of Dataflow on Mobile Devices

Another quick one for tonight. For the techies amongst us this post should come as no surprise but for others who may struggle with these fancy mobile gizmos. Sometimes a smartphone or a tablet device will simply refuse to load webpages or send and receive e-mail. Try as you might, repeatedly refreshing the page doesn’t …

Continue reading

Converged vs Standalone Devices – Which is Best?

Particularly over the last decade, we have witnessed convergence of technology at any increasing rate. Ten years ago, mobile phones did little more than make and receive calls and SMS. MMS was later introduced while camera and video functionality started to appear as entry level features. Mobile phones have also turned into mobile broadband modems …

Continue reading