Whenever we spend our hard-earned money on products such as electronics we do so with the usual expectation that those products will work for a long time to come. You may formulate that expectation based upon the brand, its reputation, the cost or other attributes of the product. In December 2013, I bought myself a …
Tag: warranty
Aug 10 2014
Incoming Gadget – Logitech G930 Wireless Gaming Headset
Just a quick update. Given that my Logitech UE9000 wireless headphones broke at the end of June 2014 I’ve had to use other headphones until I sorted out my warranty claim. I’ll cover that in more detail soon but it took me four weeks to convince Logitech USA to replace the headphones as I purchased …
Dec 05 2013
Check Warranty Availability on Overseas Purchases
Depending upon the sort of things you may buy it can seem that in Australian that we are slugged with higher prices over and beyond what we’d consider reasonable. Particularly in the case of downloadable software and content where the same product can but multiple times the cost found in the USA or UK it …
May 25 2012
Call Me – Save Yourself a Call to Amazon
A couple of days ago I found that my replacement Kindle DX which I had in my possession for just two weeks succumbed to the screen failure issue that the original Kindle DX suffered. Needless to say I was a bit annoyed by this turn of events as I had not even had the chance to start …
May 02 2012
Boydo’s Kindle DX Goes to Heaven
Well, just a few days out of warranty my Kindle DX went to heaven after suffering a fatal screen failure. Unfortunately, I was unable to get a free replacement unit (which is fair enough given that I am outside the warranty period) but my wife was able to get her Kindle replaced a few days …
Jan 13 2012
Amazon Saves Heartache Over a Broken Kindle
A few nights ago my wife turned on her Kindle only to find that the top half of the screen would remain stuck on what had been on the screensaver while the lower half would refresh (apart from some minor glitches). We both didn’t have a good feeling about it and numerous attempts to switch …
Dec 19 2011
The Rise and Fall and Rise and Fall of Hard Drive Warranties
This news may take a little while to trickle through to regular consumers but I wanted to draw attention to the fact that Western Digital and Seagate are going to alter the warranties offered with their hard drive around the end of this year. In short, Seagate will be slashing the five years warranty down …
Dec 06 2010
Don’t Be A Scrooge With Extended Warranties
Even when it isn’t Christmas, shoppers are always on the lookout for a bargain which usually comes in the form of sales be it for the purposes of stocktaking, liquidation or closing down (rug industry anyone?) amongst others. You might also get special deals with store cards such as interest free arrangements (like David Jones) …
Oct 21 2010
Common Treatments for Lack of Dataflow on Mobile Devices
Another quick one for tonight. For the techies amongst us this post should come as no surprise but for others who may struggle with these fancy mobile gizmos. Sometimes a smartphone or a tablet device will simply refuse to load webpages or send and receive e-mail. Try as you might, repeatedly refreshing the page doesn’t …
Aug 14 2010
Converged vs Standalone Devices – Which is Best?
Particularly over the last decade, we have witnessed convergence of technology at any increasing rate. Ten years ago, mobile phones did little more than make and receive calls and SMS. MMS was later introduced while camera and video functionality started to appear as entry level features. Mobile phones have also turned into mobile broadband modems …
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