Category: Consumer Rights

Spot Interesting Software License Agreement Clauses with EULAlyzer

EULAlyzer License Agreement Analysis (Google Chrome)

Just a quick tip for tonight. Looking at those end user license agreements (or EULAs) every time you install a new piece of software can be very time consuming exercise. Of course, EULAs are there for a reason but the fact that they can run into thousands of words in length its not surprising that …

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Beware of Changes to Android Market Refunds

Whilst this news is a few weeks old I thought it was still important to bring to the attention of those of you with Android devices. In conjunction with an update to the Android Market application for the platform, Google also changed the arrangement when it came to automatic refunds for undesired applications. Originally, Google …

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Don’t Be A Scrooge With Extended Warranties

Even when it isn’t Christmas, shoppers are always on the lookout for a bargain which usually comes in the form of sales be it for the purposes of  stocktaking, liquidation or closing down (rug industry anyone?) amongst others. You might also get special deals with store cards such as interest free arrangements (like David Jones) …

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The NAB Saga – Were You Affected?

These days, many people reckon the banks are giving the regular person a raw deal with bank fees and mortgage interest rates all while record profits are being raked in. That aside, people have an expectation to be able to access their money at a time and place convenient to them. The wife and I …

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Converged vs Standalone Devices – Which is Best?

Particularly over the last decade, we have witnessed convergence of technology at any increasing rate. Ten years ago, mobile phones did little more than make and receive calls and SMS. MMS was later introduced while camera and video functionality started to appear as entry level features. Mobile phones have also turned into mobile broadband modems …

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Find a Tech Bargain on Your Travels

On my walk around Kowloon yesterday evening I noticed a lot of places selling all sorts of electronics, such as mobile phones (including the iPhone 4), the iPad (which I believe is on the verge of being released in Hong Kong), cameras, laptops and media players. Traveling is always a good opportunity to find a …

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eBay Backs Down on PayPal Exclusivity

For those of you that use eBay either to buy or sell items, you would have been aware of plans to set PayPal as very much the sole payment method for  auctions. A significant amount of noise was made here in Australia by both companies and individuals alike about restriction to consumer choice if the …

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iPad Pricing Released – MyUS Being Dishonest

Apple Order (iPad Dock)

SMH broke a story early this morning about Apple releasing the iPad pricing for Australia last night as well as confirming the official launch date as being the 28th of May, less than a month after the US release. So was I close? I wasn’t too far off at all (around about 5% over). The …

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Product Recalls – Worthwhile or Inconvenient?

A little while back, Dyson issued a safety notice regarding its DC05 Motorhead vacuum cleaner. In a nutshell, electrical contacts in the vacuum hose could be exposed as a result of cracking or detachment on the handle. As a sign of good will, Dyson offered customers two choices: Receive a replacement part free of charge, …

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Gadget Support & Warranties – Do Your Homework

One thing that many people may not fully consider when making their gadget purposes is what they can expect in terms of warranty and support in the day, weeks, months and years after that fateful day. Back in November 2009, I bought a Krups Espresseria EA8080 for the wife and I as an early Christmas …

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