In Australia, we’ve been lucky enough to have a Do Not Call Register legislated to hep reduce the number of telemarketing calls received on personal landlines, fax numbers and mobile numbers. People have experienced varying effectiveness from a remarkable reduction in the number of telemarketing calls to little effect at all.
At home, our single telephone is only really connected from time to time to test the line for noise (as we have an ADSL connection that shares the line). However, we have received a number of telemarketing calls when we have been home (which then prompts us to disconnect the phone again) but me being me I’m still not satisfied that telemarketers are calling our number.
So, what should you do when you receive a telemarketing call on a telephone service whose number is registered on the Do Not Call Register?
There are some key pieces of information that you need from the caller (or faxer), specifically:
- the name of the company,
- the contact details of the company (so phone number, address, website),
- the number of the company calling (if displayed),
- the relationship you have with the company contacting you (or the lack thereof),
- the time and date of the contact,
- the products being offered.