Boydo’s Kindle DX Goes to Heaven
Well, just a few days out of warranty my Kindle DX went to heaven after suffering a fatal screen failure.
Kindle DX - Screen Failure
Unfortunately, I was unable to get a free replacement unit (which is fair enough given that I am outside the warranty period) but my wife was able to get her Kindle replaced a few days inside the warranty expiry with no issues at all. Maybe I should have checked my Kindle in the days leading up to the end of the warranty to double check that it was okay.
Anyway, I am getting a replacement shipped out for $150 (that’s 40% of the regular cost) and will be sending back the broken one. I have read reports though that other people with Kindles out of warranty have been replaced free of charge but I suspect that they spent much more on content and other stuff through Amazon so it was worth Amazon shouting them a free replacement.
It’s also got me looking around for a better protective solution for my Kindle DX so if you have any recommendations I’d be glad to hear them!
Boydo
My name is Boyd and I’m a Service Management Specialist with a knack for operational data gathering, transformation, analysis and reporting.
In 2012, I obtained my Masters of Science in Information Technology through the University of New South Wales @ The Australia Defence Force Academy (UNSW@ADFA).
I was also part of an online community known as the Panasonic Insider Crew in the capacity of “Insider Guru” for Panasonic Australia where I interacted with other tech enthusiasts and find out more about Panasonic's latest gadgets.
I love technology, gadgets, and the Internet and maintain a keen interest in these areas locally, nationally, and globally. I hope by sharing my views on these topics that people will receive an honest point of view from someone with a genuine interest in these topics.
I have also written and edited articles for Neowin - you can check out my articles over @ https://www.neowin.net/news/poster/boyd_chan
I hope you enjoy reading my blog!
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[…] DX which I had in my possession for just two weeks succumbed to the screen failure issue that the original Kindle DX suffered. Needless to say I was a bit annoyed by this turn of events as I had not even had the chance to […]