Sep 23 2013

Resolve Distorted Video in Skype

One of the main causes of a poor video experience in Skype is a low quality internet connection but there are other things that can also impact upon a reliable video conversation. I am going to cover one of the more quirky issues I have encountered personally.

Upon initiating a video conversation you may find that the incoming video is mashed into three thick horizontal bars with severely limited ability to make out the other person. Try as you might to fix the issue by hanging up and calling up the other party again but these attemps would be futile.

The cause for this issue seems to be common to computers with an nVidia video card and specifically the global image settings. If the video card is set to emphasise quality then it ends up causing the three horizontal bars to corrupt the video. You need to update this setting to allow the 3D application to make the decision as follows:

  1. Open the nVideo control panel,
  2. Click on Adjust image settings with preview on the left,
  3. Select the option of Let the 3D application decide,
  4. Click Apply down the bottom.

Once done, you will need to restart Skype and that should fix the problem for you.

Boydo

My name is Boyd and I’m a Service Management Specialist with a knack for operational data gathering, transformation, analysis and reporting.

In 2012, I obtained my Masters of Science in Information Technology through the University of New South Wales @ The Australia Defence Force Academy (UNSW@ADFA).

I was also part of an online community known as the Panasonic Insider Crew in the capacity of “Insider Guru” for Panasonic Australia where I interacted with other tech enthusiasts and find out more about Panasonic's latest gadgets.

I love technology, gadgets, and the Internet and maintain a keen interest in these areas locally, nationally, and globally. I hope by sharing my views on these topics that people will receive an honest point of view from someone with a genuine interest in these topics.

I have also written and edited articles for Neowin - you can check out my articles over @ https://www.neowin.net/news/poster/boyd_chan

I hope you enjoy reading my blog!

2 comments

    • Zekay on November 5, 2013 at 11:30
    • #
    • Reply

    THANK YOU VERY MUCH. Heaps of other methods required me to downgrade my skype version or try to update my driver even though it was already update. THANKS 😀

    1. No worries! Bit of a tricky issue 🙂

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