{"id":5087,"date":"2012-11-27T11:30:12","date_gmt":"2012-11-27T00:30:12","guid":{"rendered":"http:\/\/mingersoft.com\/blog\/?p=5087"},"modified":"2012-11-26T21:29:38","modified_gmt":"2012-11-26T10:29:38","slug":"microsoft-surface-youre-locked-out","status":"publish","type":"post","link":"https:\/\/mingersoft.com\/blog\/2012\/11\/microsoft-surface-youre-locked-out\/","title":{"rendered":"Microsoft Surface – You’re Locked Out!"},"content":{"rendered":"

I think I may have let my Microsoft Surface run dry of power at some point over the weekend as I used it without a problem on Friday but my Surface refused to switch on Sunday and Monday. I believed that I had charged it up yesterday but it appears that I hadn’t connected the magnetic clip properly. Anyway, after power up yesterday I ran into the below boot screen with\u00a0Preparing Bitlocker recovery<\/strong> on it.<\/p>\n

\"Microsoft<\/a>

Microsoft Surface – Preparing BitLocker Recovery<\/p><\/div>\n

After this screen, I encountered a blue screen telling me “you’re locked out!” and to enter in the recovery key to get back up and running.<\/p>\n

\"Microsoft<\/a>

Microsoft Surface – You’re Locked Out!<\/p><\/div>\n

As advised, I went to http:\/\/windows.microsoft.com\/recoverykey to get my BitLocker recovery key and then punched it into the screen which was\u00a0straightforward\u00a0enough but a little time consuming. After entering the key it was confirmed as being the correct recovery key.<\/p>\n

\"Microsoft<\/a>

Microsoft Surface – Successful Recovery Key<\/p><\/div>\n

However, when I clicked on continue I was again advised that I was locked out and “an internal error was detected”.<\/p>\n

\"Microsoft<\/a>

Microsoft Surface – Internal Error Detected<\/p><\/div>\n

Clicking continue would just send me in a loop of restarting the tablet and further attempts to enter in the recovery key which would appear to work and then immediately fail.<\/p>\n

Unfortunately, my only option was to completely wipe the tablet and start again. This was not a\u00a0catastrophic\u00a0event given that everything apart from some podcasts were up in the cloud but still an inconvenience. The root cause of this issue is still a mystery but I will be less likely to let my Surface run out of juice for too long.<\/p>\n","protected":false},"excerpt":{"rendered":"

I think I may have let my Microsoft Surface run dry of power at some point over the weekend as I used it without a problem on Friday but my Surface refused to switch on Sunday and Monday. I believed that I had charged it up yesterday but it appears that I hadn’t connected the … <\/p>\n

Continue reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":4780,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[152,151,18,1978],"tags":[1872,1992,2372],"class_list":["post-5087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-operating-systems-technology","category-operating-systems","category-technology","category-windows-rt","tag-bitlocker","tag-microsoft-surface","tag-windows-rt","item-wrap"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/mingersoft.com\/blog\/wp-content\/uploads\/2012\/09\/Windows-8-Logo.png?fit=468%2C468&ssl=1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/posts\/5087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/comments?post=5087"}],"version-history":[{"count":0,"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/posts\/5087\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/media\/4780"}],"wp:attachment":[{"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/media?parent=5087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/categories?post=5087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mingersoft.com\/blog\/wp-json\/wp\/v2\/tags?post=5087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}