Category Archive: Consumer Rights

Aug 14 2010

Converged vs Standalone Devices – Which is Best?

Particularly over the last decade, we have witnessed convergence of technology at any increasing rate. Ten years ago, mobile phones did little more than make and receive calls and SMS. MMS was later introduced while camera and video functionality started to appear as entry level features. Mobile phones have also turned into mobile broadband modems …

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Jul 26 2010

Find a Tech Bargain on Your Travels

On my walk around Kowloon yesterday evening I noticed a lot of places selling all sorts of electronics, such as mobile phones (including the iPhone 4), the iPad (which I believe is on the verge of being released in Hong Kong), cameras, laptops and media players. Traveling is always a good opportunity to find a …

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May 13 2010

eBay Backs Down on PayPal Exclusivity

For those of you that use eBay either to buy or sell items, you would have been aware of plans to set PayPal as very much the sole payment method for  auctions. A significant amount of noise was made here in Australia by both companies and individuals alike about restriction to consumer choice if the …

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May 08 2010

iPad Pricing Released – MyUS Being Dishonest

Official iPad Pricing (AUS)

SMH broke a story early this morning about Apple releasing the iPad pricing for Australia last night as well as confirming the official launch date as being the 28th of May, less than a month after the US release. So was I close? I wasn’t too far off at all (around about 5% over). The …

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May 03 2010

Product Recalls – Worthwhile or Inconvenient?

A little while back, Dyson issued a safety notice regarding its DC05 Motorhead vacuum cleaner. In a nutshell, electrical contacts in the vacuum hose could be exposed as a result of cracking or detachment on the handle. As a sign of good will, Dyson offered customers two choices: Receive a replacement part free of charge, …

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Mar 17 2010

Gadget Support & Warranties – Do Your Homework

One thing that many people may not fully consider when making their gadget purposes is what they can expect in terms of warranty and support in the day, weeks, months and years after that fateful day. Back in November 2009, I bought a Krups Espresseria EA8080 for the wife and I as an early Christmas …

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