Well, just a few days out of warranty my Kindle DX went to heaven after suffering a fatal screen failure. Unfortunately, I was unable to get a free replacement unit (which is fair enough given that I am outside the warranty period) but my wife was able to get her Kindle replaced a few days …
Category Archive: Consumer Rights
Feb 22 2012
Keep Informed on Product Recalls
Not all electronic devices are created equally and sometimes, due to poor manufacturing or lack of testing, product recalls are necessary to correct these defects. Companies may take out newspaper ads, attempt to contact customers based upon their product registration details and perhaps even television ads (if they are brave). Anyway, there is something you …
Jan 13 2012
Amazon Saves Heartache Over a Broken Kindle
A few nights ago my wife turned on her Kindle only to find that the top half of the screen would remain stuck on what had been on the screensaver while the lower half would refresh (apart from some minor glitches). We both didn’t have a good feeling about it and numerous attempts to switch …
Dec 19 2011
The Rise and Fall and Rise and Fall of Hard Drive Warranties
This news may take a little while to trickle through to regular consumers but I wanted to draw attention to the fact that Western Digital and Seagate are going to alter the warranties offered with their hard drive around the end of this year. In short, Seagate will be slashing the five years warranty down …
Jul 13 2011
How to Report Telemarketers Ignoring the Do Not Call Register
In Australia, we’ve been lucky enough to have a Do Not Call Register legislated to hep reduce the number of telemarketing calls received on personal landlines, fax numbers and mobile numbers. People have experienced varying effectiveness from a remarkable reduction in the number of telemarketing calls to little effect at all. At home, our single …
Jan 29 2011
Boydo’s Tech Talk – The First Year
Perhaps hard to believe but the blog has been up and running for a full year and many things have happened over the course of the last twelve months. At times, it has been a bit of a challenge to do a daily entry particularly with the demands of full time work as well as …
Jan 09 2011
Spot Interesting Software License Agreement Clauses with EULAlyzer
Just a quick tip for tonight. Looking at those end user license agreements (or EULAs) every time you install a new piece of software can be very time consuming exercise. Of course, EULAs are there for a reason but the fact that they can run into thousands of words in length its not surprising that …
Dec 06 2010
Don’t Be A Scrooge With Extended Warranties
Even when it isn’t Christmas, shoppers are always on the lookout for a bargain which usually comes in the form of sales be it for the purposes of stocktaking, liquidation or closing down (rug industry anyone?) amongst others. You might also get special deals with store cards such as interest free arrangements (like David Jones) …
Nov 29 2010
The NAB Saga – Were You Affected?
These days, many people reckon the banks are giving the regular person a raw deal with bank fees and mortgage interest rates all while record profits are being raked in. That aside, people have an expectation to be able to access their money at a time and place convenient to them. The wife and I …

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